Duty Manager
Onshore applicants only
Visa sponsorship
Hospitality · Nelson, New Zealand · Full-Time · $26 - $29/hr · Visa: Employer sponsored · Applicants: Onshore applicants only
For hospitality professionals building a management career, a Duty Manager post is a natural step between shift supervisor and restaurant manager. This permanent opening is with a licensed waterfront restaurant and café near Nelson, New Zealand, catering for up to 200 diners every day of the year, with a pronounced summer peak.
The position develops the skills senior roles depend on: leading a team through service, coaching staff, accountability for cash-up and handovers, and legal responsibility as the Duty Manager on licence under the Sale and Supply of Alcohol Act 2012. You report into the Restaurant Manager and work a minimum of 30 hours weekly, weekends and public holidays included.
It is an accredited employer that may be able to sponsor a work visa for the right person; candidates must already hold New Zealand work rights.
Present your progression clearly on your CV, from early service roles to shift leadership, with qualifications listed precisely. Structure your Duty Manager CV for Nelson in Build AI CV.
Key Responsibilities
- Provide floor leadership on rostered shifts, setting both pace and standard
- Carry legal responsibility as Duty Manager on licence, applying host responsibility and the Sale and Supply of Alcohol Act 2012
- Brief, support and coach the duty team before and during service
- Ensure adherence to the venue's systems, checklists and procedures across the team
- Own cash-up, opening, closing and handover accuracy, and manage guest feedback calmly with escalation to the Restaurant Manager
Requirements & Eligibility
- Duty Manager Certificate (Sale and Supply of Alcohol Act 2012), or capacity to obtain one promptly
- National Certificate in Food & Beverage Service (Level 3) or equivalent, or progress towards it
- Prior experience in a hospitality supervisory or shift-leadership position
- Solid working knowledge of wine, beverage and food service
- Confidence interpreting rosters and managing to shift wage cost expectations, with proficiency in venue systems such as IdealPOS, NowBookIt, Operandio, Slack and Loaded
- Right to work in New Zealand
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