Store Manager

Trade · Dunedin Central, Otago, New Zealand · Full-Time · $25/hr

For a retail manager planning the next chapter of their career abroad, this Otago position offers a genuine leadership brief: an outdoor and adventure retailer with an established presence in New Zealand needs a Store Manager whose decisions visibly move results, team strength and customer experience.

You would head a crew of roughly seven, backed by a seasoned Assistant Manager and the regional leadership group. The brief goes beyond filling a vacancy; you are expected to steer daily trading, lift what the team can do and ensure shoppers get expert, professional guidance.

The employer will look for proven retail management that can be verified, practical people and operations skills, and real enthusiasm for life outdoors. In return there are attractive staff benefits, incentives tied to performance and a balanced roster with no late-night trading.

Key Responsibilities

Be accountable for the store's daily results and retail operations, modelling the standard through hands-on presence on the sales floor
Build team capability with regular coaching, constructive feedback and product education, deepening knowledge of technical outdoor products and equipment
Cultivate a positive culture grounded in accountability, teamwork and service to customers
Grow sales and pursue the agreed store KPIs
Direct stock control, store administration, merchandising and operational processes
Pinpoint improvements to store efficiency and customer satisfaction
Champion structured employee development through internal training programs
Uphold strong standards across customer service, store presentation and operational compliance
Partner with the Assistant Manager and regional leadership
Translate commercial insight into responses to sales opportunities and evolving customer needs

Requirements & Eligibility

Demonstrated retail leadership as a Store Manager, Assistant Manager or comparable senior position, including a proven record of managing, coaching and developing retail employees
Solid commercial understanding of sales targets, KPIs and retail performance
Confident, hands-on leadership, with the capacity to motivate a small team while maintaining clear performance standards
Well-developed customer service, relationship-building, communication and decision-making capabilities
Capable administrator and organiser, with sound operational management
A genuine passion for adventure, outdoor recreation, technical clothing or specialist outdoor equipment
Effectiveness on a busy, fast-moving retail floor dealing directly with customers
Availability for the required Tuesday–Saturday roster
International applicants: relevant and verifiable professional experience required; those seeking Accredited Employer sponsorship must satisfy applicable New Zealand employment and immigration requirements
Eligible overseas applicants may receive employer-supported visa sponsorship and relocation assistance

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