Sales Support Superstar

Trade · Auckland CBD, Auckland (Hybrid), New Zealand · Full-Time · $25/hr

Customer confidence sits at the centre of this Sales Support Superstar role in Auckland. Instead of simply processing sales leads, you will make certain that customer needs are understood, that information is handled with precision, and that agreed solutions move from conversation to completion.

Who you work with: coaches and operational teams, with you as the trusted link between customers and the wider business.
What drives success: communication, attention to detail and the ability to verify and coordinate customer requirements so that every opportunity is managed professionally.
Who it suits: a relationship-focused professional who takes ownership and values accuracy with customer information and referrals.

For professionals from India and other countries, it is a chance to build client-facing skills in a new market.

Key Responsibilities

Coordinate referrals across the business, from identification right through to completion
Serve as a reliable go-between for customers, coaches and internal teams
Assess the requirements raised during coaching conversations and carry them through
Engage with customers directly to confirm details and advance agreed solutions
Ensure each opportunity is logged, verified and actioned with accuracy
Oversee leads and chase them so that they progress in a timely way
Strengthen customer confidence with communication that is professional, transparent and consistent
Develop strong working relationships with customers and internal stakeholders
Present the organisation in a positive light in all customer dealings
Detect gaps or unclear information and organise suitable follow-up
Relay customer requirements precisely to the teams concerned
Track open actions and accept ownership of their completion
Apply sound judgement when resolving customer concerns and process issues
Keep precise records in the relevant systems, balance competing priorities without losing accuracy, and contribute to a collaborative team built around trusted customer outcomes

Requirements & Eligibility

Prior experience in sales, customer service, client support or a similar customer-facing setting, along with the ability to establish credibility and develop lasting customer relationships
Well-developed verbal and written communication, and confidence engaging customers directly in a professional way
Meticulous attention to detail with customer information, plus the capacity to verify requirements and ensure follow-through is accurate
Excellent organisational and time-management capability, including handling multiple priorities and stakeholders
A proactive, accountable, positive and customer-first outlook on service
Resilience and adaptability at a fast pace, together with confidence in technology and in learning new systems
Well-developed problem-solving and critical-thinking skills
Collaborative, reliable and professional, with a commitment to delivering accurate customer outcomes within a wider team
Sponsorship is offered to suitable overseas candidates meeting the role requirements and applicable visa criteria

Apply: jobs@migratejobs.in · WhatsApp