Retail manager

Trade · Perth WA, Australia · Full-Time · $80,000 - $85,000/yr

Hospitality professionals ready to step into business leadership will find a strong opportunity with this growing organisation in Western Australia. It is seeking an experienced Retail Manager to oversee the daily operations of a busy hospitality business, with long-term career development on offer.

The role calls for strong leadership and business management skills. You will drive store performance, lead and develop staff, uphold high customer service standards, oversee inventory and financial performance, and ensure compliance with workplace and food safety regulations. Suitable overseas applicants, including experienced managers from India, are encouraged to apply.

Key Responsibilities

Analyse sales reports, monitor sales performance and profitability, and implement strategies that lift revenue and operational efficiency
Manage day-to-day business operations and lead daily store activities
Control labour costs and operating expenses through well-managed staff rosters
Recruit, onboard and train new employees, and provide coaching, mentoring and performance management
Uphold high customer service standards and resolve customer enquiries and complaints professionally
Oversee inventory levels, stock purchasing and regular stocktakes while minimising wastage
Cultivate productive supplier relationships
Safeguard consistency in food quality, presentation and service
Uphold workplace health and safety standards
Ensure the business meets food safety regulations and company policies
Maintain precise business and operational records
Contribute to sustained business growth and team development

Requirements & Eligibility

Minimum 2 years of full-time experience as a Retail Manager, Café Manager or in a similar hospitality management role, along with experience managing a high-volume hospitality or retail operation
Track record supervising and leading a team of 10 or more employees, including rostering and labour cost management
Experience in inventory control and purchasing, backed by strong financial management and sales analysis skills
Excellent leadership and people management capabilities
Strong communication and customer service skills
Sound problem-solving and business decision-making ability
Experience with POS systems and Microsoft Office
Knowledge of food safety and workplace health and safety requirements
Availability for weekends, evenings and public holidays
A relevant qualification in Hospitality, Business or Management is advantageous
A Food Safety Supervisor Certificate is desirable, and a First Aid Certificate is also desirable
Hospitality POS systems experience is an advantage, and opening new stores or managing multiple locations is advantageous
Suitable overseas applicants are encouraged to apply

Apply: jobs@migratejobs.in · WhatsApp