Restaurant Manager

Hospitality · Christchurch Central, Canterbury, New Zealand · Full-Time · $29/hr

Step into a leadership role that shapes an entire front-of-house operation. A restaurant in Christchurch, New Zealand is recruiting an experienced Restaurant Manager on a permanent full-time basis, seeking a professional whose leadership experience, capabilities and background align closely with the position.

You will take ownership of team performance, development and consistency in a busy venue, connecting the management team, hospitality staff and guests. It is a strong platform for managers focused on long-term career progression in hospitality: building clear service standards and a well-supported team that delivers a consistent customer experience.

Key Responsibilities

Drive overall front-of-house performance, maintaining a professional and positive working environment
Lead, support, coach and develop a diverse team of local and international hospitality staff, monitoring performance and providing constructive feedback
Define clear customer service and operational standards and implement workplace policies and procedures consistently
Oversee opening and closing procedures and complete daily cash-up and financial handling
Manage reservations and bookings, monitoring guest flow to sustain efficient service in peak periods
Contribute to staff scheduling and rosters alongside management
Maintain clear communication with Directors and General Management, partnering with management to improve operational efficiency and consistency
Recognise service issues and resolve them with appropriate action
Develop positive guest relationships that encourage repeat business, and support initiatives that lift customer satisfaction and revenue
Ensure responsible liquor service and compliance with applicable requirements

Requirements & Eligibility

Minimum 2 years' experience in restaurant management or a comparable senior hospitality position
Hands-on experience overseeing front-of-house operations, demonstrated in previous roles
A proven record of leading, training and developing hospitality teams
In-depth familiarity with high-volume restaurants running multiple sittings
Excellent interpersonal and communication skills
Mature, professional people-management style
Customer-focused, with a strong ability to build relationships
Working knowledge of hospitality service standards and sound understanding of liquor service and licensing compliance
Effective guest flow management through busy trading periods
Strong organisational and decision-making skills, with the composure to work calmly and effectively under pressure
Openness to learning the venue's specific products, systems and procedures
Flexibility to work evenings and weekends
Capacity to work a minimum of 30 hours per week across 5 days
Genuine, verifiable hospitality employment history; candidates must be able to supply appropriate information or documentation supporting their professional background where required
Applicants from overseas who meet the position criteria may be considered for employer-sponsored employment with immigration support

Apply: jobs@migratejobs.in · WhatsApp