Motel manager

Construction · San Remo, Mornington Peninsula & Bass Coast VIC, Australia · Full-Time · $80,000/yr

This Motel manager position in San Remo, Victoria offers full accountability for the daily performance of an accommodation business, a valuable step for anyone building a long-term career in hospitality management.

The role calls for a seasoned manager who blends hands-on hospitality expertise with team leadership and commercial awareness. Your aim will be efficient operations and a consistently positive guest experience, with responsibility spanning staff, guest services, property standards and business results.

The employer's priority is a candidate whose experience, employment history and professional capabilities can be clearly demonstrated and verified, rather than simply filling a vacancy. Hospitality managers from India and other countries with documented careers are encouraged to review the criteria below.

Key Responsibilities

Oversee every aspect of daily motel operations, bringing front office, housekeeping, maintenance and guest service functions together
Provide hands-on leadership: train, roster and supervise the team while fostering a professional and positive working culture
Uphold strong standards of cleanliness, presentation and guest care, resolving enquiries, complaints and operational problems without delay
Keep watch on occupancy, bookings, revenue and wider business results, and keep financial, operational and guest records precise
Contribute to budgets, financial controls and cost management, and pinpoint practical gains in profitability and efficiency
Schedule upkeep, repairs and facility upgrades, and oversee relationships with suppliers, contractors and service providers
Design initiatives that increase bookings, guest satisfaction and the motel's market visibility
Ensure the property complies with workplace, health, safety, hygiene and hospitality obligations
Act as the motel's professional face with local businesses and tourism bodies, and continuously assess operations to introduce improvements as needed

Requirements & Eligibility

Demonstrated experience in motel, hotel or accommodation management, supported by a verifiable hospitality operations and management background
Proven capability to lead, train and manage a hospitality team, with a strong understanding of guest service and accommodation operations
Practical experience with revenue monitoring, budgeting and cost control, as well as hotel management systems and point-of-sale software
Strong customer service, conflict-resolution, communication and interpersonal skills
Capacity to take ownership of operational matters and reach decisions independently
Good organisational skills, attention to detail and the capacity to juggle multiple responsibilities in a busy hospitality environment
Relevant hospitality qualifications are advantageous, while fluent Mandarin or other additional language skills will be highly regarded
Readiness to work flexible hours, weekends and public holidays included
Genuine employment history, qualifications and professional references that can be supplied for verification
Candidates must satisfy the applicable Australian employment and employer sponsorship requirements

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